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SUPPORT

We can help.

Account, purchases, or a bug

Email thelumbsdentwins@protonmail.com with a short description of what happened and a screenshot if you have one. Never send passwords, sign-in links, or card details.

Restore a purchase

Sign in with the account used for the purchase, then open My Purchases. If a verified one-time purchase is missing, contact support with the email on the account and the payment receipt reference.

Privacy or account deletion

To request deletion of account-based information, email the address above from the account email. We will verify the request before processing it.

Safety

If someone is making you uncomfortable through a shared feature, stop responding and contact a trusted adult. You can also email support with the relevant account or message details.